You need a computer with Windows 2000, Windows XP, Windows Vista or Apple Mac OS X, a CD-Rom drive and an Ethernet port. If you haven't got a wireless-enabled computer, you'll need a wireless adaptor. You can buy one from us when you join online.
To check if your computer is wireless-enabled go to Start, then Control Panel and double click on Network Connections. If your computer is wireless enabled you'll see available wireless connections in your area.
The Livebox works with all adaptors that carry the Wi-Fi industry standard mark.
You can use broadband from anywhere in your home and garden, up to 100m away from your Livebox. Concrete walls may affect your signal.
A new technology called VoIP (voice over internet protocol) lets you make calls using broadband. It works by converting calls into data that's sent through your broadband connection.
A new technology called VoIP (voice over internet protocol) lets you make calls using broadband. It works by converting calls into data that's sent through your broadband connection.
No. You need your phone line to get broadband. Use second line as a cheaper alternative.
You can talk for up to two hours at a time, then you'll have to hang up and redial.
Any touch-tone phone can be used with our service - even cordless ones.
Of course. We'll give you a phone number so people can call you. You'll also get voicemail for messages.